I’m a designer who untangles complex processes and creates intuitive and accessible digital experiences.
Recent projects at Capital One
Onboarding to a new banking platform, shipping Fall 2026
Getting new and existing customers set up on our new website, from sign-in to first transaction
product strategy
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journey mapping
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storytelling
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research
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service design
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product strategy 〰️ journey mapping 〰️ storytelling 〰️ research 〰️ service design 〰️
First time user experience, shipping Fall 2026
Also known as FTUX flows, these pithy yet educational modals show our customers everything they need to know upon first sign-in
visual design
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brand
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motion design
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animation
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interaction design
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content design
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usability testing
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prototyping
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visual design 〰️ brand 〰️ motion design 〰️ animation 〰️ interaction design 〰️ content design 〰️ usability testing 〰️ prototyping 〰️
Create a payment, handed off Spring 2024
Streamlined complex payment flows which set foundation for our new banking platform
accessibility
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interaction design
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business requirements
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visual design
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content design
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accessibility 〰️ interaction design 〰️ business requirements 〰️ visual design 〰️ content design 〰️
Building components & patterns, shipped Spring 2022
Contributed to enterprise design system by building new components and pattern documentation
